Refund Policy

Refund Policy

We want customers to receive the correct product in acceptable condition. Please review the following general return and refund process.

Return request

Contact us within the applicable return period shown with your order. Keep the product, packaging and proof of purchase available for review.

Eligibility

A return may be reviewed for a wrong, damaged or materially defective product. Used, altered or incomplete products may not qualify unless required by applicable law.

Refund processing

Approved refunds are processed through an available payment method after the returned item is received and inspected. Processing time may vary by payment provider.

Support

Contact our support team with the order number and relevant photos or information so the request can be reviewed promptly.